5777bet Privacy Policy

This Privacy Policy has been prepared by the authority operating the 5777bet platform. It applies to all individuals who visit our website, open an account, participate in any game, or use any of our services.

5777bet always puts user privacy first. We believe your personal information belongs to you — we follow the highest standards of care when storing and using it. By reading this policy, you will learn exactly what information is collected, why it is collected, and where it goes.

This Privacy Policy should be read alongside our Terms and Conditions, as both documents together fully define your rights and responsibilities on the platform.

When you create an account or use services on 5777bet, the following types of information may be collected from you:

2.1 Information Provided Directly

• Full name, date of birth, and nationality
• Email address and mobile number
• Username and password (stored in encrypted form)
• Documents submitted for identity verification (copy of national ID or passport)
• Payment method details — bKash, Nagad, Rocket, or Upay account numbers

2.2 Automatically Collected Information

• IP address and browser type
• Device identification details (operating system, screen resolution)
• Login time and session duration on the platform
• Information obtained through cookies and similar tracking technologies
• Game history, transaction records, and bonus usage details

2.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may also receive information from trusted third-party services. This information is used solely for security and compliance purposes.

5777bet uses collected information only for the legitimate purposes listed below:

1. Account management: To create, verify, and maintain your account.
2. Transaction processing: To correctly complete deposits, withdrawals, and bonus distributions.
3. Security and fraud prevention: To take action against unauthorized access, fraudulent activity, and the creation of multiple accounts.
4. Customer support: To resolve your issues and provide 24/7 assistance.
5. Legal compliance: To comply with applicable laws and regulations, and to respond to lawful requests from authorities.
6. Service improvement: As analytical data to improve platform performance and user experience.
7. Communication: To send important updates, account-related notifications, and promotional information — but only with your consent.

5777bet does not sell your personal information to any third party. However, specific information may be shared in the limited circumstances below:

4.1 Service Provider Partners

We work with trusted partner organizations for payment processing, identity verification, technology infrastructure, and data analysis. These organizations receive information only for contracted purposes and are bound to uphold the same privacy standards.

4.2 Legal Obligations

If we are required to disclose information due to a court order, government directive, or other legal obligation, we will do so in compliance with the law and will make reasonable efforts to notify you.

4.3 Business Transfers

If there is any change in the company's ownership or operations, collected information may be transferred to the new operator. Even in that case, this Privacy Policy will remain in effect.

To ensure the security of your information, 5777bet has put in place multiple technical and organizational measures:

• SSL encryption: All communication between the website and servers is encrypted.
• Password hashing: No password is stored in directly readable form.
• Access controls: Only authorized staff can access specific information.
• Regular security audits: To identify and address system vulnerabilities.
• Data center protection: Security measures are in place at both physical and virtual levels.
• OTP verification: Two-step verification for sensitive operations.

However, no organization can guarantee 100% security on the internet. You are therefore advised to keep your password private and avoid logging in from unfamiliar devices.

The 5777bet website uses cookies and similar technologies. Cookies are small text files stored on your device that ensure the site functions correctly.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and for security.
• Functional cookies: To remember your language preferences and settings.
• Analytics cookies: To collect statistics about site usage — no personal identity is attached.

You can disable cookies from your browser settings. However, this may cause issues with using some features of the site.

How long your information is retained depends on the type and purpose of the data:

• Active account data: For the entire duration the account remains open.
• After account closure: Legal and financial records will be retained for a minimum of five years.
• Transaction data: Kept long-term as required for financial auditing.
• After withdrawal of marketing communication consent: The relevant data is deleted promptly.

As a 5777bet user, you have certain important rights over your own information:

• Right to know: You may request to know what information we hold about you.
• Right to correction: You may ask for incorrect or incomplete information to be corrected.
• Right to deletion: You may request deletion of unnecessary information beyond what is legally required to be retained.
• Right to restrict processing: In certain cases, you may request that we limit how your information is used.
• Right to portability: You may receive your information in a structured, readable format.
• Right to object: You may opt out of marketing communications at any time.

To exercise these rights, contact our support team. We provide assistance in both Bengali and English 24/7. Our Responsible Gaming guide contains further details on managing your account.

5777bet strictly does not allow anyone under the age of 21 to open an account or use services on the platform. We do not knowingly collect personal information from any minor.

If we become aware that a minor's information has been collected inadvertently, we will immediately delete it along with the associated account. If parents or guardians suspect their child is using this platform, please contact our customer service immediately.

5777bet reserves the right to amend this Privacy Policy as needed. For any significant change, we will send a notification to your registered email or display a clear notice on the site.

The "Last updated" date at the top of the policy indicates the date of the most recent change. Continued use of the platform after a change is made will be considered acceptance of the updated policy. We therefore recommend visiting this page periodically.

For any general questions about this policy or platform use, see our FAQ section — it contains detailed answers to common queries.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• Live chat: Available 24/7 from any page on the site.

Our customer service team accepts complaints in both Bengali and English and works to resolve them as quickly as possible. Complaints specifically related to data protection will be directed to our Data Protection Officer.